Client log settings

Most often in the event of errors, with regard to the Interaxo BIM Data client in your design software, we wish to see these files.

When communication with support, Zip the files and email / send /attach to requested address.

Most often we want all the logs that are created and below we describe how to find these. 1-Warnings, Errors and Info logs, 2-Current file log and 3-Debug files.

How to?

 Under Settings in the add-in goto Client Settings

Debug files

The debug files are created after synchronizing after you put the Interaxo BIM Data client in Debug mode.

Goto Log level and choose Debug

When you put the Interaxo BIM Data client in Debug mode, a folder is also created on the desktop with Debug files. The folder is named BIMEYE30.

Most often in the event of errors and communication with support, we wish to see these files. Zip the files and email / send to the requested address.

Where to find Warnings, Errors and Info logs?

Where to find the result of the logs:

Click on map icon in Client Settings or goto

C:\Users\[username]\AppData\Local\Temp\BIMEYE30

Current file log?

Where to find Current file logs:

Click on the magnifying glass and copy and paste it in eg a mail or support thread.

Where to find Debug files?

On desktop in folder BIMEYE30. Where to find the result of the logs for Debug:

C:\Users\[username]\Desktop\BIMEYE30