We made it easier to collect log files and request support help if you have any trouble with our DTC. When you Contact Help Center for support we will now
Collect all relevant log files that support will need to assist you with your issues
Select when the relevant issues have occurred either today, 3, 5 or 7 days ago and it will zip all those files for you
Describe your issue in the support ticket and add the zipped log files to the attachments at the bottom of the schema
We have improved the error messages for unlinking models in Revit
Revit 2024
Interaxo BIM Data now has support for the latest Autodesk Revit version: 2024
Bug fixes
Place Rooms
Fixed an issue where “Place rooms” form remains frozen after loading a large number of rooms and returns an error in Revit
Logout
Fixed an issue where logout could cause the design tool program to crash
Archicad
Fixed an issue where curtain wall objects synced from Archicad were not shown in the 3D
Simplebim
Fixed a bug where it was impossible to export geometry to IX BIM Data from models that does not contain levels
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