In this article, you will learn how to log in to Interaxo Capture web, how to reset your password, and what to do if you encounter common login issues such as not seeing any projects.

You can go to the following sections:
1.0 Logging in to Interaxo Capture

1.1 Before you can log in

1.2 How to log in

1.3 Forgotten password

2.0 Common login issues

1.0 Logging in to Interaxo Capture

1.1 Before you can log in

To be able to log in to Interaxo Capture web, the following must be in place:

• You must be invited to Interaxo Capture by an administrator or project manager.
• You must have set a password (either via an email invitation or previously through another Interaxo product).

Note! If you experience login problems, check with your immediate manager or an Interaxo administrator on your project. If the problem persists, contact our support department.

1.2 How to log in

1. Open your web browser and go to the login page for Interaxo Capture. Click here.
2. Enter the email address you are registered with.
3. Enter your password.
4. Click Log in.

1.3 Forgotten password

If you have forgotten your password:

1. Go to the login page.
2. Click Forgot password?
3. Enter your email address.
4. Click Request new password, and follow the instructions in the email you receive.

2.0 Common login issues

• Incorrect username or password
  Check that you have entered your email and password correctly. If necessary, use Forgot password? to set a new one.
• No projects are shown after logging in
  In this case, you are logged in, but you have not been added to any project or area. Contact your project manager or administrator.

3.0 Main overview after login

When you have logged in, you arrive at the main page in Interaxo Capture web. From here, you can start working directly in your project.
 

3.1 Top menu

In the top right you will find:

• Username/profile menu (for example to log out or see account information)

In the top left you will find:

• Switch Workspace (project) or Community. 

3.2 Side menu

On the side you will find the menu used to:

• Go to other modules such as Interaxo Project, Interaxo Insights or Location.
• Access the main navigation for registration types.
  • The menu is divided into sections, one for Inspections and one for Registrations.
  • Under each section you will find one or more of each type, for example:
    • Inspection Survey (for inspections/site walks)
    • Documentation or Documentation Inspection …

By clicking a registration type in the left‑hand menu, you decide which content is shown in the list in the middle. You can switch between inspections and documentation at any time by choosing another registration type in the menu.

Note! Which tabs and functions are shown in the user interface on the left side depends on which access rights and permissions you have, as well as which agreement your employer has with Interaxo.

3.3 Registration list

The registration list the main area in the middle of the screen. The content here changes depending on which registration type you have selected in the left‑hand menu (for example inspections or documentation), and how this has been configured in your project.
In the grid you will find all registrations that have been created for the selected registration type. This is the main place where you continue working with the registrations. For more detailed training on the list view, see section 6.0 Functionality in the registration list.

4.0 Project list – finding the right project

The project list shows all projects (workspaces) you have access to within the selected area.

In the project list you can usually see:

• Project name
• Which area the project belongs to (if you are using areas)

To open a project:

1. Find the project you want to open in the project list.
2. Click the project name to open the project.

Tip: If you cannot find the project you are looking for, check whether you are in the correct area (company/department), or if you can filter or sort the list.

5.0 Switching community, if applicable

If your organization uses several “areas” (for example different companies, departments or units), you sometimes need to switch area to see the correct project.

To switch community:

1. Find the community selector (it is located in the same drop‑down menu as the project selector).
2. Click the community selector to see the list of areas you have access to.
3. Select the desired community from the list.
4. The project list is now updated with the projects that belong to this community. Click the project you want to open.

Note! If you still cannot find the project, you most likely lack access. Please contact the project manager or administrator on your project.